Visual Voice Mail for LG Voyager from Verizon

By Editor Wireless and Mobile News on August 12, 2008 1:08 PM

Visual Voice Mail, a new application that lets customers manage their voice mail on their phones is now on the Voyager by LG from Verizon.

Visual Voice Mail provides display screen with one-touch access to listen to voice mail messages. Customers can also delete, reply and forward their voice mail messages without having to listen to prior messages or voice instructions.

Customers can store up to 40 messages for 40 days -- double the storage capacity and nearly double the retention time of Basic Voice Mail. In addition, customers can create up to 10 greetings, as well as up to 20 distribution lists and 50 distribution members to receive messages.

Visual Voice Mail is available for $2.99 monthly access, per line, plus airtime or megabyte charges and messaging fees, depending on a customer's plan. Customers should take their Voyager by LG phones to any Verizon Wireless Communications Store to receive the free software update. Verizon

Visual Voice Mail allows customers to see a list of all of their voice mail messages with important information, such as date and time of receipt, as well as message duration, in order to prioritize and efficiently manage their voice mail messages directly from their phones. When a caller leaves a new voice mail message, the Visual Voice Mail application pops up, alerting the customer that a new voice mail message has been received. From the phone display, customers can select from a number of options, including call back, reply, forward, add to contacts, and archive message (to internal or external memory).

Verizon Wireless' Visual Voice Mail service is powered by Alcatel-Lucent and Comverse. Alcatel-Lucent, a leading provider of messaging solutions worldwide, is deploying the Alcatel-Lucent 5150 Messaging Applications Broker (MAB) which provides enhanced notification and content delivery services for voice, text and video messages through an intuitive visual interface. Visual Voice Mail eliminates the need to dial-in and listen to messages in sequential order, making it easier for customers to manage messages. Alcatel-Lucent is also providing network integration services for Visual Voice Mail.