AT&T Policy Portal Informs Customers

By Contributor Wireless and Mobile News on September 19, 2008 11:31 AM

AT&T now offers a wireless policy portal to help customers locate and understand the most frequently sought information about their wireless service.

When you enter the portal, you can view policies in five categories and browse a timeline of AT&T's customer-focused wireless policies dating back to 1983. The portal shows AT&T customers easy-to-find information at www.att.com/wirelesspolicies.

"AT&T is dedicated to satisfying our customers, and we're proud of our advances in customer service," said Ralph de la Vega, president and chief executive officer of AT&T's wireless unit. "Customers rely on their wireless services in all aspects of their everyday lives, so they want a provider that's committed to them -- to understanding their needs and meeting them."

Before Service Is Activated: Customer-Friendly Shopping Tools
AT&T's commitment to satisfaction doesn't just begin when service is activated. Customers looking for the best wireless service for their needs will find that AT&T offers more choice of devices, applications, service plans, billing options, places to shop and worldwide coverage than any other U.S. wireless company. In addition, customers can view detailed coverage, all the way down to the neighborhood street level, with the AT&T Coverage Viewer, our online interactive coverage mapping tool located at www.wireless.att.com/coverageviewer.