Nokia 5800 XpressMusic 3G Issues Only in N.Y. and Chicago

The Nokia Blog received the following about "3G network problems" with the 5800 XpressMusic phones reported yesterday.

It appears the Nokia 3G network problems were only in New York and Chicago.

"We have learned that some Nokia 5800 XpressMusic devices are having issues with 3G performance. This is a very isolated problem concerning only the North American market* and is not specific to any other region or country. We are currently investigating the matter further to find a quick remedy to the situation. Customer satisfaction and product quality are very important to Nokia and we take all quality and customer satisfaction-related issues seriously. Nokia is investigating the issue. Existing customers of the 5800 XpressMusic who experience 3G signal issue with the device are advised to contact Nokia Customer Care."

*only NY and Chicago affected, in Dallas and Miami the devices are working OK. The investigation is ongoing on the device itself and the network used in these cases."