Verizon Outage Update NYC NJ - Free Charging & Suggestions

Verizon is working to get all of its services up and running in areas affected by Hurricane Sandy.

Verizon Wireless is offering free device charging to anyone who needs it in its stores in the hurricane region.

They are working on delivering mobile charging stations to hard-hit areas such as New York City. Today  94% of its towers from Maine to Virginia were operational and supporting customers.

Verizon Wireless also suggested to extend battery life, to dim the screen, stop notifications, turn off apps and to try an extended battery.  Stores are stocked with accessories such as car charges and batteries.

Today, Verizon Wireless set up a temporary antenna in Jersey City across from the World Trade Center to help support financial organizations in northern New Jersey.

In lower Manhattan, Queens and Long Island, Verizon has been able to reroute and restore critical services at several key facilities and engineers have returned several facilities to normal operations.

Verizon will refuel permanent generators at cell sites until commercial power is restored, deploy additional portable generators as needed where possible.

Some lobbies and basements were flooded at Verizon facilities, most switching gear and critical communication systems are on higher floors in the buildings and were not damaged by flood water.  The water damaged some back up power equipment, including generators, switchgear and fuel pumps, causing some delays in repairs.

Repairs are in the works but won't be easy due to closed roads, limited power, high water, snow and downed trees.

Verizon is continually updating Enterprise customers of progress.

 

On Tuesday, the Federal Communications Commission said that about 25% of cell sites were out of service and the conditions could worsen with power outages.