Recently in hurricane Category
Although widespread power outages brought down cellular and Internet service in parts of the region, Cellular South customers experienced only minimal service interruptions. Because of a multimillion dollar infrastructure investment and intense preparation, Cellular South’s network successfully logged 62.2 million minutes of customer use in the impacted areas over the long weekend and through the storm and its aftermath Tuesday. That total represented a 20 percent increase over normal call volumes for a holiday weekend.
On Tuesday, Cellular South opened all of its retail locations and is currently offering the opportunity for people to charge their mobile phones and make free calls from these locations. The company also established an online website (www.cellularsouth.com/hurricane) and a mobile website (www.cellularsouth.com/storm) with timely information and resources to help customers and the general public recover from Hurricane Gustav and its aftermath.
For updates, call #STORM (78676) from a Cellular South phone or call toll-free 1-CSOUTH5 (1-888-276-8845) for information about the status of wireless service and retail store schedules
Sprint also installed permanent generators at more than 1,000 additional sites in hurricane-prone communities in Florida in 2007. Sprint also added more than 450 new sites throughout the state of Florida to its Nationwide Sprint Network and Nextel National network in 2007.
Customers can take proactive steps before the storm hits. Sprint offers the following consumer tips to prepare for a possible landfall:
Keep your wireless phone and backup batteries charged, but be aware that an interruption of wireline and commercial power could affect wireless calls.
If possible, get extra batteries and charge them.
- In times of commercial power outages, a car adapter for your wireless phone should enable you to recharge the battery.
Keep phones and necessary accessories in a sealed plastic bag to avoid water damage.
Load family and emergency numbers into your wireless phone.
Wireless networks sometimes experience heavy traffic during emergency events, so remember to use Nextel Direct Connect( or send a text message.
For more information about Sprint Nextel hurricane preparation efforts, or to learn what you can do to prepare for a major storm, visit: www.sprint.com/hurricaneinformation.
