Recent Entries in service problems
Verizon Offers 24/7 Expert Service & Protection
Not to be outdone by AT&T's service offerings, announced this summer, Verizon is now offering new Expert Care service plans with 24 x 7 in-depth technical support for computer software and hardware problems, as well as repair or replacement coverage for computers, TVs and telephone equipment. Ex…
AT&T Can’t Charge for Calls Made From Stolen or Lost Phones
The California Attorney General entered into a settlement with AT&T Mobility (formerly Cingular) that will prohibit the cell phone company from charging customers for any calls made after their phones are lost or stolen. The agreement requires the company to credit a customer’s bill or …
Alltel Phones Tell Wrong Time
Some Alltel subscribers had a rude awakening when they looked at the clocks on their cell phone that instead of being set one hour back, were set one hour forward due to a “glitch” in the switches that handle calls and software.The problem that occurred with EV-DO handsets in parts…
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