Last week, Samsung and Verizon began the update for the Samsung Galaxy S III, which may have a few glitches. It adds a trial version of Caller ID which some users don't like. Some users have reported LTE connections.
Solutions to problems appear to disabling the caller ID app or completing a Factory Reset.
One fix is to go into your app manager, and force stop/disable the Caller Id app that it downloaded. That stopped one users SG SIII from having the mobile data always on along with WiFi, because that app only uses mobile data.
Another unofficial solution is to change your settings from Global to LTE/CDMA. Go to Settings > More Networks > Mobile Networks and change the network mode to LTE/CDMA instead of Global.
Users in forums noticed dropping from LTE previously and after the update to the Samsung Galaxy S III.
A Verizon customer support rep wrote:
"I have a Galaxy S3 as well and I can understand how frustrating it must be not having my performing at its best. I checked my resources and I learned that other customers have resolved similar performance issues after the latest software update by doing a factory reset. "
How Factory Reset a Verizon Samsung Galaxy S III:
First be sure to backup your data. Performing a hard reset removes all data including the Google account, system data, app data, app settings, and downloaded apps. Only perform a hard reset if absolutely necessary. Pictures, Videos and Music is also removed. Your Google settings and Apps should be backed up.
- From a home screen, select Apps (located in the lower-right).
- Home screen with Apps From the Apps tab, select Settings.
- App menu with Settings From the Personal section, select Back up and reset.
- Settings with Backup & reset From the Personal data section, select Factory data reset.
- Backup & reset with Factory data reset Select Reset device.
- Note If presented, enter the current passcode or draw the unlock pattern.
- Reset device Select Delete all. Note Allow several minutes for the factory data reset and reboot processes to complete.
- Delete all Refer to Initial Activation and Setup.
Other problems include due to the update included:
- No notification menu from top.
- 4G & 2G dropping.
- Gmail not autosyncing.
- Internet does not connect.
We also highly recommend that you stop the update once it starts. We did that by mistake with an AT&T Samsung Galaxy S III update and it caused many problems. The best way to update is usually when you are not roaming and when you connected to Wi-Fi.
The update brings many of the many Samsung Galaxy S 4 features to the Samsung Galays S III such as:
- Multi Window for multiple apps at the same time.
- Access phone without unlocking device when connected to Bluetooth.
- Samsung Gallery.
- Auto Share Shot.
- Transfer content with Samsung Smart Switch.
- Contextual Tag.
- Best Shot.
- Save MMS attachments.
- Paper Artist Tool for drawing;
- Apps running before sleep mode will remain open when home key is press.
- Backspace only clears one word not entire sentence.
- Better Lock screen.
- Recognized by computer when connected to USB cable.
- OTA updates enabled.
- Updated S Voice App.
- Web browsing doesn't cause S III to reset.
Alternative Samsung Galaxy S III Reset:
- Ensure the Samsung Galaxy S II is powered off.
- To power off, press and hold the Power button.
- Power button Select Power off.
- Device Options with Power off Select OK.
- Note Allow several seconds for the device to power off.
- Power off with OK Simultaneously press and hold the Power button+Volume up key+Home key until the Samsung logo appears then release.
- Power button, Volume up key and Home key From the Android system recovery screen, select wipe data/factory reset.
- Note Utilize the Volume Up/Down keys to highlight and the Power button to select.
- Android system recovery screen with wipe data/factory reset Select Yes -- delete all user data. Note Allow several seconds for the factory data reset to complete.
- Android system recovery screen with Yes -- delete all user data Select reboot system now.
- Note Allow several minutes for the reboot process to complete. Android system recovery screen with reboot system now Refer to Initial Activation and Setup.