Consumer Reports is one of the few publications and organizations that does not accept advertising. Consumer Reports claims that this makes their ranking impartial. We reviewed Consumer Reports ratings for smartphones this year and found some surprises as well as similarities with technology media reviewers.
Some things that Consumer Reports hold important are call quality, ability to play Flash, ability to create Microsoft Word and Excel documents, ability to use voice/data at the same time, ease of use, separate call buttons and removable batteries.
In previous years, Consumer Reports reviews were months behind online reviews. The company has improved its speed of testing. This year we see only a few omissions of newly released smartphones such as the Nokia Lumia 920, HTC 8X and Nexus 4.