Verizon Scores Highest on Yankee Group’s Anywhere Scorecard

Yankee Group released its Anywhere Network Scorecard: Communications Service Providers report, which explores the progress communications service providers have made to date in transforming their businesses to profit from the global Anywhere Network.

The Anywhere Network is Yankee Group's vision of a seamless, intelligent, ubiquitous network with broadband capacity, which delivers a connection for everyone to everything that can benefit. This latest Yankee Group report points out that many service providers are seeing erosion in their capital value and advises them to transform their businesses to gain a sustainable market position.

Among the report's conclusions:

  • Verizon is leading the pack in terms of its core network evolution but must address IT and organizational transformation shortfalls. To benefit from its efforts in driving ecosystem initiatives such as the Open Device Initiative, it must drive an organizational structure that breaks traditional product silos. Its IT transformation must focus more on custom-off-the-shelf as opposed to homegrown platforms.
  • AT&T is well positioned in its core network, but must accelerate its broadband and mobile access network evolution to compete with Verizon.
  • Sprint has been innovative in its ecosystem development, but must address shortcomings in its customer care and traditional business operations before driving mass-market transformation.

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