Some users of the free Google Voice service noticed that their phone calls would cut off every fifteen minutes or so. So they called the person back.
Tech Crunch noted that people expect perfection in voice calls even though the FREE service is currently in beta. He notes that iPhone users however are used to dropped calls...
The Google Voice support page replies indicate the problem has been fixed. We have noticed that a Google Voice number has been busy when we knew for sure that no one was using the service at the time. Let's see what can we do, call Google Voice and complain that we are not going to pay our bill? We can't call because Google Voice doesn't have a callable customer service phone number like a real telephone service.
Google has also added the ability to play Google Voice messages in Gmail. Apple refuses to let Google Voice have its own iPhone app while Palm Pre embraces it.
Many people rely on the free email GMail service for important business and family news with no guarantee of service. Several years back, a free email service went down for days causing the free email holders to gripe who had no recourse. I
In a recent AP review of Google Voice, Ryan Nakashima wrote, "Here's the catch, though. I'm still using up my regular cell phone minutes. I have a ton, so there's no added expense. But it makes the service feel like less of a breakthrough."
What Google does well is offer free services funded by advertisers. Google Voice transfers calls to the land or cell number, it scares away spammers, and gives you written voicemail messages.
When someone gives me a free lunch and I don't like the side dish, I don't complain, I just eat what I like. Would I rely on him/her for every meal? No because I could starve to death.
In other words, don't give your landline, Internet Service Provider or cellular service yet.
Note: Google Voice is absolutely wonderful for screening people who answer Craigslist ads.