Even though Verizon Wireless was the first deploy LTE, there are still pockets where service is knocked down to 3G. In some congested cities such as New York City and Washington D.C.
Verizon, CFO Fran Shammo at an investor's conference in New York noted that there are pocket where Verizon services are overloaded with users and devices causing a drop to 3G.
"There are certain pockets where we're absolutely going to experience that down tick from the LTE network down to 3G because of capacity constraints."...
Verizon taken by surprise in the growth in video traffic from LTE users. 64% of Verizon's traffic is caused by a third of its users with LTE devices.
Shammo said Verizon was growing faster than its competition.
“By the end of this year you are going to see all those issues dissipate,” Shammo said. “And then going into next year we will be ahead of the curve again.”
Verizon is investing to resolve the issue with the deployment of more channels for greater capacity. Verizon's data plans helped increase revenue 8.5% over the previous year.