500K Mobile Bankers at Bank of America

bofamobile.jpgBank of America announced it has reached a record 500,000 active mobile customers, after launching the service six months ago. According to a recent TowerGroup report, the number of Bank of America mobile customers is more than all other U.S. banks combined.

Bank of America, introduced mobile banking in March to consumers in selected markets and expanded the service across the country in May. Bank of America is promoting its mobile service with online demonstrations and television commercials.

With Bank of America mobile banking, customers can use phones that have Internet access to:

  • Check balances on their checking, savings and credit card accounts, as well as mortgages and home equity lines held with Bank of America.
  • Pay their bills and e-bills.
  • Transfer money between accounts and to other Bank of America customers.
  • View transactions for checking and savings accounts, mortgages and home equity lines, including posted and pending transactions.
  • Access directions to ATMs and banking centers.

“We’re thrilled with the initial customer response and expect this trend to continue as more people discover the convenience of accessing their accounts while on-the-go,” said Lance Drummond, e-Commerce and ATM executive for Bank of America. “Mobile banking gives our customers the freedom, control and security to bank anywhere, anytime.”

Customers are protected with the bank’s SiteKey (R) security service, as well as its Zero Liability Online Banking Guarantee. To help protect customer information, the bank has developed a unique end-to-end security feature that encrypts information when sent between the mobile phone and the bank.

The Web-based service is accessible via most major carriers that have mobile Internet access and requires no downloading of software. To access Mobile Banking, customers simply go to the Web browser on their mobile phone and enter http://www.bofa.mobi. Once on the site, customers enter their Online Banking ID and passcode to access their accounts.

For more information on Bank of America’s online and mobile banking services, consumers can visit http://www.bankofamerica.com/anywhere. Bank of America currently has over 23 million active online customers.