They installed a new kiosk that the Virginian-Pilot reported will sell cell phones at a mall in Norfolk, Va. Cox previously announced that it would launch wireless services in March.
"Right now, it's not about when we go to market; it's about how well we meet our customers' expectations when we do," Cox spokeswoman Felicia Blow told the Virginian-Pilot.
Cox has been testing wireless service in Hampton Roads, VA., Omaha, NE, and Orange County, CA., since March. Bloomberg reported that Cox CEO Pat Esser said the markets will be ready in late summer.
Cox will then upgrade to LTE via its 700 MHz spectrum. Cox currently uses Sprint Nextel's network until its network is ready. Cox is also testing LTE voice and video on its AWS and 700 MHz spectrum.
The news release about the kiosk quotes "We are excited to provide our customers with the new site in the center of the City of Norfolk. It will allow even more interaction opportunities with our outstanding Solutions Specialists," said Gary McCollum, Senior Vice President and General Manager of Cox Virginia. "We are certain that this new site also will offer even more convenience and accessibility for our valued customers."
The kiosk is part of new facility expansions planned throughout Hampton Roads in 2010 and 2011. Benefits and features of the site include the ability for customers to discuss account options and technical questions with a Solutions Specialist in order to pay bills and to purchase accessories.