Contact T-Mobile Before Leaving US to Avoid $$$ Data Roaming Charges

Thumbnail image for Tmobileg1white.jpgT-Mobile G1 users have been having data difficulties incurring unexpected roaming charges while outside the country. It has been reported that G1s will use high priced data roaming even after users selected to disable data roaming.

T-Mobile send an official response  to clear things up to Engadget mobile.  Apparently third party applications sometimes disable the disable and turn on data roaming all by themselves.

Official T-Mobile statement:

T-Mobile is committed to delivering the best experience in wireless to our customers. If a T-Mobile customer would like to use their T-Mobile G1 while outside the country, they should contact Customer Care before they leave to ask that the WorldClass feature be added to their service at no additional charge. If they choose, customers can also disable data roaming on the G1. This can be done by going through the following steps: Home Screen > Menu > Settings > Wireless Controls > Mobile Networks > Data Roaming.

Some third party applications available for download on Android Market require access to the internet and have the ability to turn on data roaming when in use. Customers are informed whether an application will use this feature prior to downloading, but should also be aware when traveling outside the country.

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