Although shipments of the Samsung Galaxy S III were a bit late and the Asus Transformer Prime didn't quite make under the tree for Christmas, the latest tablet from Asus,the Nexus 7 is on schedule and Tweeted about in rhyme. However, those who preordered the tablet fromGoogle Play are not happy with the shipping process.
Google support lines were stating earlier on Friday, "W are now shipping Nexus 7 preorders. The first wave of orders are going out today and all preorders are scheduled to ship win the next three business days."
Once orders are shipped customers will receive confirmation emails and tracking numbers.
"Locked and loaded, ready to play: we’ve started shipping +Nexus 7 pre-orders today!" were Tweeted through the Nexus Twitter account.
The words were shared on the Google Nexus Google+ post with a photo showing the Nexus 7 in a packing box.
Meanwhile Google + members are "pissed off" that those who preordered at Gamestop were able to pick up their tablets today and didn't have to wait while Google is shipping them on a Friday through UPS means that that they will not be delivered until at least Monday or later.
From Cody Rush:I don't think people are complaining that Google didn't do what they said they would do. They said they'd ship mid-July and they're doing just that. The problem is people, like myself, who preordered minutes after the device was announced are now waiting while retailers are selling them to the public. Please explain the benefit of a preorder?
Google is now saying that they'll be shipping the preorders over the next 3 business days. So, that means that your preordered tablet could ship next Tuesday... 2-day shipping means a Thursday delivery. A full week after they've been released to the stores? That's the problem. That's why people are upset.
It's hard for me to believe that such a forward looking company didn't anticipate the demand the N7 has already received. For goodness sake, they've built a car that drives itself... they can't handle shipping product?From Tony HoldenI have never seen a fiasco like this, when you put an item like this up for preorder it should have a ship date for it, that date should be at least the day it becomes available in other retail outlets, if not later. Everyone who preorders should get their order on that date. That is the whole point of the preorder system. Google has seriously screwed this up and alienated a huge section of their supporters by making them feel as if they are an afterthought because they already have their orders. There has been no communication or apologies. After my experiences of Motorola with ICS updates and google with this tablet I am seriously considering that the apple tax may not be a bad thing for better service.
Google is no longer just a search engine company. They need to step up their game in the customer service department and at the very least communicate with their customers."
The marketing onslaught has started for the Nexus 7 with online ads for it showing up across all tech websites including WiMo News. We received a press release today from an app company that suggests doing a "Best Apps" article for the Nexus 7 and use Pocket the free app that allows users to save their web content to view later. The Nexus 7 has Wi-Fi access only.
Online retailers and retailers are experiencing shortages. Some retailers have sold-out of preorders and have stopped taking orders. Some GameStop has run out of stock. The GameStop webpage for the Nexus 7 was removed, while a spokeswoman said that the new orders would ship around mid-August.
The Nexus Tablet is still avaialble in the Google Play Store with delivery in one to two weeks and a $12 -14 shipping charge and customer service that is not Apple-like.
OfficeDepot's website shows the 16GB on preorder with "release date to be determined" and free next business day delivery . We called our local store and they did not know when/if it would be in stock.
Staples on its website, sold-out of Nexus 7 stock and noted it would users should check back July 14-18 in case new stock would become available. Staples preorders placed by July 11 should be delivered in the next 1-3 days.
So how do you get a Nexus 7 tablet when you don't want to wait? Calling retailers in your area is the best bet. They will know when it will be in stock how many they have and how soon they sellout.
Best Buy in Canada is selling it, which may be too far to go depending on your location. We called our local Best Buy and were told that we had great question and that he didn't see any in the system.
There is already a gray market for the Nexus 7 8GB tablet on eBay with asking prices as high as $240 with $14.48 shpping and no returns accepted. The 16GB model is showing expected ship date July 20, which may be the clue as to when the 16GB model will be available in stores. The Google + comments noted that Google is not doing a great job of customer service. If you already have a good relationship with a local dealer then at least you won't have to pay shipping.
People like to be the first to have it, and you may not like it but in a few months there will be another next next big thing and the the Nexus 7 will be cheaper. Here's a case where going to the pool or waiting a few weeks, may be the best and cheapest answer.
The entry-level 8-Gigabyte (GByte) version of Google’s new Nexus 7 media tablet carries a bill of materials (BOM) of $151.75, according to preliminary findings from the IHS iSuppli Teardown Analysis Service. When manufacturing expenses are added, the cost increases to $159.25. The high-end model with 16GBytes of NAND flash memory has a $159.25 BOM, for a total cost of $166.75.
While the Samsung Galaxy S III made an appearance on Jimmy Fallon, the Nexus 7 appears in a crazy video with Ninja fighting staring Dr. Paul created by Patrick Boivin French Canadian autodidact director. "Sponsored by Google." There's a big fight over the Nexus 7 with jumping and kicking. Dr. Paul does do some great flips.