Deaf people and those hard of hearing can't rely on calling 911 when they have an emergency. Marlee Matlin appeared at the Intrado booth during CTIA to advocate text to 911.
Intrado was a finalist in the CTIA Emerging Technology Awards. The nation’s Tier 1 carriers have committed to fully implementing text-to-9-1-1 services but have not implemented a system, yet.
Of Americans polled on this subject, 52 percent said they would text 9-1-1 if they had an emergency. Besides those without the ability to hear, there are also emergency situations where a person may not be able to talk to a dispatcher, where this service will also be helpful.
The Intrado TXT29-1-1 service uses enhanced short message service (SMS) infrastructure to establish a text conversation directly between the caller and 9-1-1 call taker. This infrastructure virtually eliminates delayed, lost or out of sequence messages.
Matlin autographed hats and met with the public spreading good will toward CTIA conference attendees. She told us about her support for text to 911 which we captured in the video below.
According to the FCC website text to 911 is generally not available today. It will become increasingly available during 2013. Until the deployment of text to 911, the FCC advises all people of any ability to call 911 in cases of emergency. The FCC video appears after Marlee Matlin.
. @wirelessmobile may I correct your article? The correct spelling is Intrado and hard of hearing is preferred to hearing impaired. Thanks
— Marlee Matlin (@MarleeMatlin) May 24, 2013
@marleematlin Sorry about the mis-wording.We changed it per your and others requests.
— Wireless Mobile News (@WirelessMobile) May 26, 2013