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Samsung Galaxy Update Delayed by Carriers? Turns into Class Action Lawsuit for Samsung Vibrant and More?

SamsungVibrant.jpgFor those of you tired of waiting for an update to Android 2.2 Froyo, a Samsung Galaxy Samsung Vibrant owner has contacted law firms to request filing of a class action lawsuit.

Yes, Samsung Galaxy S owners (including Samsung Vibrant) really want an update to Android Froyo which has been promised ASAP.  However, Samsung hasn't finished testing the updates yet.  There have also been reports that U.S. carriers including, Sprint, AT&T, T-Mobile and Verizon are holding back on updates because they don't want to pay Samsung "feature update" fees.

A Samsung Vibrant owner from Chicago, Michael Aravaan Khora, a recording artist and studio owner, contends that both T-Mobile and Samsung have continuously lied to owners about the Samsung Vibrant and software.  He believes that GPS is clearly a hardware defect.  He also reported that customer service reps have been combative and are even bullying and threatening customers.  He has posted calls to action in many related forums.  He claims to have received four Samsung Vibrant phones, all of which were "lemons." As of this writing, he was actively seeking legal representation for a class action law suit

Update 01/20/11
: The Samsung Vibrant will start getting an update to Android 2.2 tomorrow 1/21.

Update 01/19/11: The latest Samsung Galaxy S  update news is that the update to Android 2.2 Froyo is promised.

Update 01/18/11:
We slightly changed the wording of the opening sentence to make sure
that our readers understand that there is no class action law suit
filed, yet. Mr. Kora was unclear as to which law firm would represent
the case and was in the process of contacting different law firms.  You can see more details in the comments at the end of this article.

"We the people must stand together and be committed to justice," Michael
Khora told Wireless and Mobile News.  He says he has installed leaked Android 2.2 updates that
work fine on the Vibrant.

So what should Samsung Galaxy S
owners do?  It will be interesting see the news as it develops.  If you
have a Samsung Captivate that shuts down in standby mode, read these details and contact AT&T immediately for a replacement.  For a round-up of current Samsung Galaxy S updates, read this article.

Some people believe that there has not been an update because carriers are not willing to pay for a "feature update."  Samsung doesn't charge carriers for bug fixes, critical updates and maintenance updates, but it does charge for feature updates.  The upgrade to Android 2.2 is considered a feature update.  An XDA-Developers forum member wrote, "U.S. carriers have decided to refuse to pay for the Android 2.2 update,
in hopes that the devaluation of the Galaxy S line will cause Samsung to
drop their fees and give the update to the carriers."

Over 10-million Samsung Galaxy S phones have been sold worldwide.  Samsung Galaxy S smartphones in the U.S. all received excellent reviews, including the Samsung Epic 4G, Samsung Fascinate, Samsung Captivate, Samsung Continuum and Samsung Vibrant.

Many of the Samsung Galaxy S phones were named in Wireless and Mobile News' Review of Reviews Top Ten Best Android an' Droid Phones Now an' Later, as well as the Top Ten Best Smartphones.

3 thoughts on “Samsung Galaxy Update Delayed by Carriers? Turns into Class Action Lawsuit for Samsung Vibrant and More?”

  1. We have received an email from an XDA forum member stating that there is no class action lawsuit from the law firm of Edelson McGuire.

    Attorney Benjamin Richman confirmed in a an email that Edelson McGuire is not handling the case.

    Please note the corrected wording of the article a "Samsung Galaxy Samsung Vibrant owner has contacted law firms to request filing of a class action lawsuit."

  2. I've spent the last 3 months trying to get a Samsung Captivate that works.
    First brand new phone had a proximity sensor that would not turn the screen off when held to my ear so it caused the phone to malfunction and mute and dial numbers and diconnect.I tried task killer which at&t recommended. I had at&t and Samsung reset the phone and had the 2.2 update installed. Nothing worked. Warranty sent me a refurbished phone that powered down all the time. Then they sent a new battery. It still did not work. So I sent that phone back to warranty and got another one with a bad proximity sensor.I Sent that to samsung for repair.I often had to call people back as many as 4 times because it would malfunction this never happened on any other phones I've owned. Samsung can't find the problem. The Samsung Captivate cannot be used as a phone.

  3. check Amy Rothbaum vs Samsung Electronics America Inc
    United States District Court
    District of Massachusetts
    Boston
    Presiding Judge Mark L Wolf
    3/24/2011
    Case No: 11-CV-10509

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